1. Price Guarantee
We assure you that the price you pay will be at or below any competitor. Place your order now to get your project started. Continue shopping if you like…we are confident any price comparison will prove that you get the best value from us. Within 30 days from your order date, if you find the same product, brand, and quality, offered to you with equivalent service and installation for less, just provide us with a written verification and we will gladly refund you 100% of the difference!
2. Quality Guarantee
We guarantee the window covering products you purchase will be custom fabricated to exact specifications for your unique windows. Construction will equal or exceed highest quality industry standards. If you find any discrepancy in fabrication, notify us within 30 days, and we will promptly repair or remake the window treatment to your total satisfaction.
3. Ten Year Quality Assurance Guarantee
We promise that, with the recommended use of solar film, your window fashions purchased from us will provide long-term performance and will withstand sun fading, atmospheric deterioration, rotting, and all forms of failure of performance in normal residential use for which this assurance is intended. If your custom window product should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for the unused time toward a purchase of a replacement product of your choice.
4. Appointment Guarantee
Your time is valuable! That’s why we guarantee that your consultant will arrive at your home on time, or call to inform you of any delays within one hour of the appointed time scheduled. If for any reason your consultant or installer does not do one of these things, you will receive a $25 credit toward your purchase and our sincere apology.
5. One Year Installation Guarantee
We guarantee that your products will be installed by a certified professional installer and promise to back up any installation issues for one year from the date of original installation. If anything should occur due to improper installation, we will promptly visit your home or business to rectify the situation. (Although we have yet to have this happen!)
6. Limited Lifetime Warranty Guarantee
We stand behind all manufacturers’ guarantees and ensure that you are properly and promptly taken care of when a need arises. Any issues caused by damages due to improper use may not be covered under the manufacturer’s warranty and may, therefore, incur a fee to repair or replace.